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Contents
My email doesn't work at all.
In this step, we will first detect exactly what the problem is with the email.
The first step is to open your domain if the domain open means you are not blocked. If it doesn't open cPanel, webmail or your website, it means that you are blocked. You can unblock yourself on this page: https://cp.webhostingsrbija.rs/odblokiraj
It opens your cPanel/Webmail/Site and the email still doesn't work?
If you can access the email address via WebMail and you cannot via the program (outlook, thunderbird, whether on the phone or the computer, it's all the same), then you need to set up the program correctly. Here are the instructions Connecting to email
It will receive messages but will not send
When the program wants to receive messages but won't send, it means that there is a wrong configuration in the program itself.
Correct setting is: mail.vasdomen.tld for server, security is SSL/TLS and port is 993 (for IMAP).
Instructions for connecting to email.
It won't open my WebMail.
If it doesn't even open your webmail, first check if the link you are accessing is correct. If your domain is sajt.net then access to webmail is: sajt.net/webmail means you just add webmail at the end. Or webmail.sajt.net.
You enter the correct address but it still does not open the webmail, it says as if the page does not exist? Then use the Unblock link at the bottom of the client panel or by clicking the link: https://cp.webhostingsrbija.rs/odblokiraj
The email address is correct, but it says login is invalid, ie the password is incorrect? In that case, you need to reset the password for the email address and use it to access: https://www.webhostingsrbija.rs/kako-promeniti-lozinku-za-vasu-email-adresu-u-cpanel-u-kompletan-vodic/
He blocks me multiple times a day
This means that the email is not set up as nicely as it says on that page. Blocking happens when an email client (a program on a computer or an application on a phone) tries to access emails and does not have the correct password, and the server detects this as a problem and then bans the IP address.
Check all programs on the computer and delete all email programs such as outlook, thunderbird, mail from Windows and delete everything similar if you do not use them. If you use them then it is necessary that the password and settings are correct. The same on a mobile phone.
If you have several email addresses, you need to check the same for each email address.
If you use both a computer and a phone, switch the phone to mobile data all day and see where it works, if it stops working on the phone then the phone is the problem, if it stops working on the computer then the computer is the problem. Because in that way they connect to two different internets and thus you will eliminate the problem.
After the solution, there will be no more blockages.
Tip: Just tap on all devices and all programs at once to set up. First delete everything and then check if there is a blockage during the day to know that everything is clean, it often happens that some program or application is forgotten. After that, don't set it up everywhere at once, but device by device, because then you won't know where the mistake was made if the blocking happens again.
